Wave Payroll is a cloud-based software that helps small businesses run payroll and calculate and file payroll taxes. While it offers a reasonably priced option for small businesses, it is lacking in some features compared to competitors and only offers tax filing services in 14 states. Wave Payroll lets businesses manage payroll, employee deductions and taxes all in one platform. Employers can run payroll for employees and contractors, connect their accounts with Wave Accounting and let Wave file their payroll taxes for them in posting to the general ledger some states. It also provides employees with a portal to access and update their information.
Almost a dozen customer reviews on TrustRadius for Wave Payroll shows an average rating of 9.8 stars. These reviews praised the platform’s professional bookkeeping service simple UX, competitive pricing, and helpful customer support. Wave Payroll doesn’t offer time-tracking features beyond timesheet management. Users will need to rely on one of Wave Payroll’s time-tracking integrations to use that integration with payroll. Wave payroll earned a low 2.9/5 star rating in the ease of use category, as the software can be tedious to set up, lacks many integrations, and doesn’t offer any white glove set up options.
There are currently 13 different reports available, and only two are specific to payroll. However, if you’re already familiar with Wave Accounting, Wave Payroll’s cloud-based system will seem familiar and easy to get used to. Wave Payroll is great for those needing a simple interface, intuitive categories, and not a ton of ways to get turned around inside of a program. Wave’s 3.5/5 star rating in the pricing category is actually among one of the highest scores awarded in this category. The software’s score was boosted by its pricing, free trial, selection of add-ons, and pricing transparency.
Automatic tax remittances
The software earned an average of 4.2/5 stars across popular user review collection platforms. Price depends on the state in which you do business and how many employees you process. We built our payroll tool for small business owners, so it’s easy to use AND teaches you as you go. Give your customers the option of paying with one click using a credit card, bank transfer, or Apple Pay. Employees can securely log in to access their pay stubs and W2s, and manage their contact and banking information. Wave Payroll is a middle-of-the-road payroll solution that works best for current Wave Accounting users.
See our full US terms here, and our full Canadian terms here. Both QuickBooks Payroll and Wave Payroll lack compliance management, but Wave Payroll features a detailed employee portal, which QuickBooks Payroll lacks. Wave Financial Inc. is an accredited business with the Better Business Bureau and has an A+ rating from the company.
Wave Payroll Reviews
Wave Payroll’s two pricing packages, Tax Service States and Self-Service States, respectively, offer full-service and self-service payroll. Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. Here is a list of our partners and here’s how we make money. We provide different levels of support, depending on the plan and/or the add-on features you choose.
- On the contrary, it’s a great payroll software for businesses with basic payroll needs.
- Enjoy zero annual or late fees, 1.5% cashback on all business purchases, and a flexible credit limit with the Stripe Corporate Card.
- Upon processing your first payroll, you can use Wave’s payroll software for up to 30 days, commitment-free.
- For the busy business owner, Wave Payroll’s customer service options are limited and may not be useful in an emergency.
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While Wave Payroll lacks phone support, users can access live support through text and email from 9 AM to 5 PM EST. For the busy business owner, Wave Payroll’s customer service options are limited and may not be useful in an emergency. Unfortunately, Wave Payroll has a lot of room for growth in its customer service offerings — earning a low 2.1/5 stars in the category. Wave Payroll lost points in this category due to its very limited support options and self-service resources. Wave Payroll’s full-service payroll tax support is currently only available in 14 states, but there are goals to expand full-service options nationwide in the future. Customers in the other 36 states are consigned to Wave Payroll’s self-service package by default and must handle payroll taxes by themselves.
Negative Wave Payroll Reviews & Complaints
The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation. However, any business looking to offer healthcare options, a 401(k), matching principle understanding how matching principle works or that needs to send garnishments will find Wave Payroll lacking. And if you have more than 20 employees, Wave Payroll isn’t your best choice. Businesses that use Wave Payroll are generally happy about their experience.
That’s why a payroll software like Wave’s can help ease the burden of doing payroll on your own. Stay compliant with the legal stuff, and make tax time even easier with Wave’s payroll software. Stay updated on the latest products and services anytime anywhere. Yes, you can use Wave Payroll to pay independent contractors and regular employees alike.